PRESERVE Privacy Policy
Last Updated: June 1, 2025

At PRESERVE, operated by Pitchmark Inc., we are committed to protecting your personal information and ensuring your experience using our platform is secure, respectful, and transparent.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://preservegolfjapan.com or engage with our tee time concierge services (the “Service”). By using our Site, you agree to the terms in this policy. If you do not agree, please discontinue use.

1. Who We Are

PRESERVE is operated by Pitchmark Inc., based in Tokyo, Japan. We provide tee time booking concierge services for golf courses in Japan and may introduce users to third-party partners for additional services.

2. Information We Collect

When you use our Site or Services, we may collect the following personal data:

• Name

• Email address

• Phone number

• Country of residence

• Golf preferences and travel interests

• Booking details and communication history

This information is voluntarily submitted by users when filling out forms or contacting us.

3. How We Use Your Data

We use your personal information to:

• Process and manage tee time requests

• Communicate with you about your bookings or inquiries

• Provide relevant information about Japanese golf experiences

• Refer you to trusted third-party providers if you express interest in premium golf packages

• Improve our services and user experience

• Comply with applicable legal obligations

We may also use non-identifiable data (e.g., aggregated golf preferences) for internal analytics or reporting purposes.

4. Relationship with Third-Party Providers

PRESERVE does not directly offer travel services that include accommodation, transportation, or tour guiding.

For customers interested in premium golf tour packages, we may refer you to Exclusive Golf Japan, operated by Paul Sheehan, who partners with a fully licensed Japanese travel agency.

Important Notice:
Any services involving travel agency activities (e.g. hotel, transport, guided tours) will be handled entirely by Exclusive Golf Japan and its licensed local partners. PRESERVE does not control or process customer data for services rendered by these partners beyond the initial referral. By proceeding with such referrals, you agree that your data may be shared securely with them for service delivery purposes.

5. Sharing of Information

We do not sell your personal data. We may share it only with:

• Internal staff responsible for handling your booking

• Exclusive Golf Japan, if you’ve requested to be referred to them

• Legal authorities, if required by law

Any external data sharing is done solely to fulfill your request and improve your experience.

6. Your Privacy Choices

You may request to:

• Access or modify your personal data

• Withdraw consent to communications

• Delete your personal data from our system

To make a request, email support@preservegolfjapan.com with your inquiry.

7. Cookies and Usage Logs

We may use cookies and standard web tracking technologies to:

• Analyze site performance

• Improve user experience

• Track session data anonymously

You can manage or disable cookies via your browser settings.

8. External Website Links

Our Site may contain links to external websites (e.g. partner providers). We are not responsible for their privacy practices. Please review their policies directly before sharing any personal data with them.

9. Data Security

We use reasonable technical and organizational measures to protect your data. While no system is 100% secure, we take data privacy seriously and work to safeguard your information against misuse or unauthorized access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective upon posting. Continued use of our services implies your acceptance of the revised policy.

11. Contact Us

Pitchmark Inc.
Shibuya Dogenzaka Tokyu Building 2F-C
1-10-8 Dogenzaka, Shibuya-ku
Tokyo 150-0043, Japan

Email: support@preservegolfjapan.com
Website: https://preservegolfjapan.com

Update History

June 1, 2025